At Utopian Mart, we’re not just selling products, we’re delivering happiness. We want you to be over the moon with your purchase, which is why we stand by the quality of our products.
Each item comes with a manufacturer’s warranty. If you need specific details about the warranty, don’t hesitate to reach out.
Received a damaged product? Don’t worry, we’ve got you covered!
When your item(s) arrive, please take a moment to inspect the packaging. If you notice any damage, even to the box, make a note of it when signing for delivery. If you can’t open the package during delivery but suspect damage, simply write “suspect damage” on the delivery receipt.
If your item(s) do arrive damaged, snap some photos and send them to orders@utopianmart.com. We’ll process a replacement or refund as quickly as possible - usually within 1 business day.
Remember, we’re here for you every step of the way!